Policies
Returns & Refunds
Last updated October 26, 2026
We want you to be happy with your gadget. If something isn't right, here is how returns, replacements and refunds work at Tekk-Tekk.
30-day returns
You can request a return within 30 days of delivery. Items should be unused, in their original packaging, and include all accessories and manuals that came in the box.
Damaged, defective or wrong items
If your order arrives damaged, doesn't work, or isn't what you ordered, contact us within 30 days of delivery with your order number and a photo or short video of the problem. We will send a replacement or refund you in full, and we cover the return shipping when the issue is on our side.
Changed your mind
For returns that aren't due to a damaged, defective or wrong item, the return shipping cost is paid by the customer and is not refundable. Original shipping charges are not refunded.
How to start a return
- Email our support team at [email protected] with your order number and the reason for the return.
- We will reply with return instructions and the return address.
- Ship the item back with tracking and keep your receipt.
Please don't send items back without contacting us first, as we can't process returns we haven't approved.
Refunds
Once we receive and inspect your return, we will refund the purchase price to your original payment method. Refunds typically show up within 5 to 10 business days, depending on your bank or card issuer.
Not eligible for return
- Items that show signs of use, damage or modification after delivery
- Items missing parts or packaging
- Returns requested more than 30 days after delivery
Delivery
Most orders arrive in about 7 to 14 business days, and shipping is free on orders over $49. Because many items ship directly from our suppliers, tracking appears once your order leaves the warehouse.